Terms and Conditions

May She Flourish – Stacey May, Registered Social Worker (Registration #115979)
Last updated: 21 May 2026

Purpose

These Terms & Conditions outline the expectations and responsibilities for clients engaging in services through May She Flourish.
By booking or attending a session, you agree to the terms below.

For the terms and conditions of the Antenatal Classes, please click here.

Nature of Services

May She Flourish offers non-crisis, therapeutic-style support sessions focused on maternal wellbeing, identity, and adjustment through motherhood (matrescence).
Sessions are designed to provide emotional support, reflection, and guidance — they are not a substitute for medical, psychological, or psychiatric care.

If you are experiencing acute or crisis mental-health concerns, please contact:

  • Emergency Services: 111

  • 1737 — Need to Talk? (call or text 1737 anytime)

  • Healthline: 0800 611 116

  • Your GP or local mental-health crisis team

Bookings & Payments

  • Appointments are made via the online booking system or by direct arrangement.

  • Session fees are as listed on the May She Flourish website at the time of booking.

  • Payment is required at the time of booking, unless agreed otherwise.

  • May She Flourish reserves the right to update fees with reasonable notice.

Cancellations & Rescheduling

  • Cancellations with 48+ hours notice receive a full refund.

  • Cancellations within 48 hours may forfeit the session fee. I understand that life as a parent often means navigating unexpected illness and the unpredictable nature of caring for others. If you need to cancel or reschedule, please contact me directly as soon as possible.

  • If you are unwell, particularly with contagious illness, an online session can be arranged instead.

  • If I cancel, you will receive a full refund or the option to reschedule at no cost to you.

Home Visits & Practitioner Safety

For in-home sessions, a few simple agreements help ensure the comfort and safety of everyone involved.

  • The home environment should be safe, respectful, and free from hazards or risks (for example, secure pets, clear walkways, smoke-free during the visit).

  • Please ensure privacy where possible so we can talk freely and without interruption.

  • For professional safety and accountability, Stacey location and expected departure time are shared with an agreed safety contact prior to and during each in-home session.

  • If at any time Stacey feels unsafe or the environment is unsuitable, the session may be ended or rescheduled to another format (e.g., online or in-person office space).

Confidentiality & Privacy

  • All information shared in sessions is confidential and handled in line with the Social Workers Registration Board (SWRB) Code of Conduct and the Privacy Act 2020.

  • Confidentiality may only be broken if there is a serious concern for your safety or the safety of others, or where legally required.

  • Client information is securely stored and used solely for professional purposes relating to your care.

Storage of information

May She Flourish stores personal information electronically using Splose, a cloud-based practice management system hosted in Australia. Online bookings made through the website are also processed via Splose.

  • Because information may be stored or processed outside New Zealand, May She Flourish takes reasonable steps to ensure that overseas service providers have appropriate privacy and security safeguards in place that are comparable to those required under New Zealand privacy law.

  • Access to personal information is restricted to authorised persons only. Electronic devices used to access client information are password protected and secured with two-factor authentication where available.

  • May She Flourish retains personal information only for as long as necessary to provide services, meet legal obligations, and comply with the Privacy Act 2020. When personal information is no longer required, it will be securely deleted or destroyed using appropriate confidential disposal methods.

  • You may request access to, or correction of, your personal information at any time by contacting May She Flourish.

    What data breach procedures are in place

    Splose maintains its own data breach and security procedures. Further information can be found in Splose's privacy and security documentation.

    If May She Flourish becomes aware of a privacy or data breach involving personal information, reasonable steps will be taken to contain and assess the breach and reduce any potential harm. Where required under the Privacy Act 2020, affected individuals and the Office of the Privacy Commissioner will be notified as soon as practicable.

Professional Conduct & Supervision

Stacey May maintains current registration with the Social Workers Registration Board of Aotearoa New Zealand and engages in regular professional supervision with Suzanne Alliston, Registered Social Worker to ensure safe, ethical practice.

Scope of Practice

Services are focused on supporting mothers and birthing parents through matrescence. May She Flourish does not provide:

  • Crisis intervention or acute mental-health care

  • Medical, diagnostic, or medication services

  • Specialist therapy outside the scope of social work practice

If specialised or clinical intervention is required, appropriate referrals will be suggested.

Support Persons

Sessions are designed for mothers; however, you are welcome to bring a support person if that feels helpful. Please discuss this ahead of time to ensure the session space remains comfortable and supportive for all.

Feedback & Complaints

I value transparency and open communication. If you have concerns about your experience, please reach out directly so we can discuss and resolve the issue together.

If you prefer to take your concern further, you may contact the Social Workers Registration Board (SWRB), which manages professional standards and complaints about registered social workers.
Visit www.swrb.govt.nz for more information.

Website & Content Use

All materials, text, and images on the May She Flourish website are the intellectual property of Stacey May unless otherwise credited. They may not be reproduced or distributed without written permission.

Updates to Terms

These Terms & Conditions may be updated periodically. The most recent version will always be available on this website.

Contact

May She Flourish
Email: stacey@maysheflourish.co.nz
Website: www.maysheflourish.co.nz
Phone: 022 151 4490

Antenatal Class Terms and Conditions

All prices are quoted in New Zealand Dollars.

Registrations must be completed via our website and payment received to secure your place on a workshop. Confirmation will be sent via email.

DISCOUNTS

Couple rates and special discounts cannot be used in conjunction with each other. If participants are eligible for more than one discount on a single workshop, the largest discount will be applied.

CANCELLATION POLICY

We understand that life can be unpredictable, and we appreciate you letting us know if you’re unable to attend a workshop you’re registered for. While refunds are generally not available, we’re happy to offer flexibility in the following ways:

  • You may transfer to another course, send someone in your place, watch live online, or access a replay if you provide at least 24 hours’ notice before the workshop.

  • In exceptional circumstances, refunds may be considered, but are not guaranteed.

If we don’t receive notice of your absence, the full workshop fee will still apply. Thank you for your understanding and cooperation—it helps us continue offering valuable resources and support.

NON-ATTENDANCE

If you do not communicate prior to the day the workshop runs that you will not be attending you will be charged the full fee.

COURSE CANCELLATIONS

May She Flourish reserves the right to cancel a workshop at any time due to insufficient registrations or other unforeseen circumstances. In this instance, the registrants will be contacted and offered a place on the next scheduled course date. Alternatively registrants may request a full refund.

EDUCATIONAL PURPOSES ONLY

The information provided by May She Flourish is for educational purposes only and should NOT replace the advice of your medical professionals. We do NOT provide medical advice. 

All May SHe Flourish zoom calls, workshops, and webinars may be recorded and shared as replays for future learning and education.

CONTACT

May She Flourish reserves the right to send you information pertinent to your workshops and to add your contact details to our email database. You can unsubscribe from this database at any time.

Personal details provided at registration, including your name, due date, and any circumstances you share, will be passed on to the class facilitators. This allows them to prepare appropriately for each session and to follow up with you afterwards. Facilitators may also add your contact details to their own databases. You can unsubscribe from any facilitator communications at any time.

DISCLAIMER

May She Flourish reserves the right to change website content without notice.

Whilst May She Flourish endeavours to provide accurate website content for educational information, errors and omissions may occur.  May She Flourish does not accept any liability, for any loss or damage which may derive from direct or indirect advice, opinion, information, links available on this website or omission from this website or the use of the website itself.  

Professional help should be sought for individual diagnosis and treatment.

The May She Flourish website is to be governed and interpreted in accordance with the New Zealand laws.

May She Flourish has the right to refuse or cancel any order for goods and services, due to unforeseen circumstances, commercial considerations or availability issues. This right also applies to orders that have been accepted.

May She Flourish reserves the right to alter, modify or update these terms of use. These terms are applicable to any order. May She Flourish may change its terms and conditions at any time and this may apply to future goods or services.

The photographs May She Flourish uses are for illustrative purposes only. Photographs, and the models used, are not necessarily reflective of the subject matter, nor are they endorsing or supporting the subject matter or organisation.

Contact

May She Flourish
Email: stacey@maysheflourish.co.nz
Website: www.maysheflourish.co.nz
Phone: 022 151 4490